Who We Are
Toseeq Engineering is a manufacturer and supplier of bakery equipment and industrial food-processing machinery based in Karachi, Pakistan. Our website address is https://toseeqengineering.com.
This Privacy Policy explains what personal information we collect when you use our website, how we use it, and the choices you have. By using this website, you agree to the practices described here.
Information We Collect
Contact and Enquiry Forms
When you contact us through the forms on our website — for example to request a quote or ask about a machine — we collect the details you provide, such as your name, email address, phone number, company name, and the content of your message. We use this information solely to respond to your enquiry and follow up on your request.
Orders and Checkout
When you place an order through our online store, we collect the information needed to process and fulfil it, including your name, billing and shipping address, email address, phone number, and details of the products you purchase. Payment details are processed securely by our payment providers; we do not store full card numbers on our servers.
Customer Accounts
If you create an account on our site, we store your name, email address, and saved billing/shipping addresses so you can track orders and check out faster. You can view or edit this information at any time from the My Account page.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.
Analytics
We use Google Analytics (via Google Site Kit) to understand how visitors use our website — for example which pages are viewed, how long visits last, and the general region visitors come from. This data is collected in aggregated form and does not directly identify you. Google may set cookies for this purpose. You can learn more in Google’s Privacy Policy and opt out using the Google Analytics opt-out browser add-on.
Email Communications
If you subscribe to updates or provide your email address for marketing purposes, we may send you occasional emails about our products and services. Every marketing email includes an unsubscribe link, and you can opt out at any time.
Cookies
Our website uses cookies to keep your shopping cart working, remember your login session, and measure site traffic. Specifically:
- Essential cookies — required for the shopping cart, checkout, and account login to function.
- Analytics cookies — set by Google Analytics to measure site usage.
- Comment cookies — if you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience; these last one year.
You can block or delete cookies through your browser settings, though parts of the site (such as checkout) may not work correctly without essential cookies.
How We Use Your Information
- To respond to enquiries and provide quotes for our machinery.
- To process, fulfil, and deliver your orders, and to communicate about order status.
- To provide after-sales support, warranty service, and spare-parts assistance.
- To improve our website and product range based on aggregated usage data.
- To send marketing emails where you have opted in.
- To comply with legal, tax, and accounting obligations.
Who We Share Your Data With
We do not sell your personal information. We share data only with service providers who help us operate the website and fulfil orders:
- Payment providers — to process payments securely.
- Delivery and logistics partners — to ship your order (name, address, phone number).
- Google — for website analytics, as described above.
- Our hosting provider — which stores the website and its database securely.
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
Order and invoice records are kept as long as required for tax, warranty, and accounting purposes. Account information is kept while your account remains active. Enquiry emails and form submissions are kept as long as needed to handle your request and provide follow-up support. If you leave a comment, the comment and its metadata are retained indefinitely so follow-up comments can be recognised automatically.
Your Rights Over Your Data
You can request an exported file of the personal data we hold about you, request correction of inaccurate data, or request that we erase your personal data. This does not include data we are obliged to keep for administrative, legal, or security purposes (such as completed order records). To make a request, contact us using the details below.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Analytics data is processed by Google, which may store it on servers outside Pakistan.
Security
Our website is served over HTTPS, and we take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is 100% secure, but we work to protect your data using industry-standard practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us:
- Toseeq Engineering
- Address: Reta Plot, Shah Faisal Colony, Shah Faisal Town, 75230, Pakistan
- Email: toseeqengineering@gmail.com
- Phone: +92-349-259-9310 / +92-311-260-6907
Last updated: 10 July 2026